How do I use the in-store card (barcode)?

Use your Lowe's PreLoad mobile app to spend at Lowe's without having to wait for your card to arrive in the mail.

  1. Login to your Lowe's PreLoad account through your mobile app.
  1. Select YOUR CARD from the menu-bar.
  1. Select View In-Store Card and show this barcode at checkout.
  1. The cashier will need to input the expiration date from the barcode screen to complete the transaction.

You can scan this code, in-store, at check-out at any participating Lowe's store location.

PRO TIP: Just like you would keep your cards safe, please keep this barcode private. Log-out of the app after every use.


Where's your card?

Upon sign-up, a Lowe's PreLoad Discover® Card will be issued for you. The card will be mailed to the business address provided during your sign-up process. (all additional cards added to the account will also be sent to the business mailing address) Please allow 6-8 business days for the cards to arrive.

*If your card has not arrived by the expected timeline, please contact support@lowespreload.com or call 855-515-5214.