I need to dispute an unauthorized transaction.

If you believe that your or your employee's card has unauthorized transaction/s, please contact support@lowespreload.com or call 855-515-5214 immediately. Please provide transaction date, amount, and merchant name of unauthorized transaction/s.

PRO TIP: A great way to make sure that your card does not have any additional unauthorized transactions is to freeze the card, or contact your Administrator to freeze your card. For instructions on how to freeze a card, please go here.