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Dwolla is Dash’s solution to customers that don't have ACH through their bank. They can establish a Dwolla account directly through the Dash portal and transfer funds to the Virtual Funding Account. A how-to guide for the customer is provided at the end of the page. Below is some information about the service (for internal use) as well as trouble-shooting guide.

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 How does Dwolla work?

  1. Customer provides their bank account information to Dwolla via the Dash Portal

  2. Customer confirms micro-deposits that Dwolla initiates to their bank account. These are confirmed in the Dash Portal

  3. Once account is confirmed, customer submits ACH pull via Dash Portal

  4. Dwolla pulls the funds from customers bank account and deposits into a Dash Master Virtual Funding account at Pathward

  5. API call is made to transfer the funds from this master account into the clients Virtual Funding account.

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