What applications do I need access to as a new hire? This is our comprehensive list of applications used by the implementation team!
Username: manderson@in-prepaid.com
Password: prepaid2015
Xnet is where we set up the Client IDs for our Implementations as well as the Customer Service Tool (CSA) and FIS' reporting suite, it’s important to note this is what drives a handful of including: reporting, “Know Your Loader”, and pricing.
Partner Pass - https://partnerpass.pathward.com/Login.aspx
Arroweye is our Fulfillment Center,
Dash Portal - https://portal.dashsolutions.com/#/login
The Dash Portal is the client portal. The clients are set up in here
Salesforce https://dashsolutions.my.salesforce.com/
This is where all sales opportunities are entered and assigned to the Implementation Manager to work
Reporting Tool
Billing Tool
Login - Go to Books (Under Finance) > Sales > Customers > New > Add Contact Name, Company Name, Email and Phone number then SAVE.
Groove
Ring Central
Open Corporates https://opencorporates.com/
Used for company verification, can create a login for free.
Expense Management System
There are two types of Jira Portal Requests:
Client issues - Order failed, reporting in the portal not working, VFA issues, etc.
Corporate issues - internal issues to applications or things that aren’t working.
Security Trainings
NMI Payment Gateway
Merchant Acquiring software (utilized to process and show incoming credit card transactions)