Applications

https://app.einsearch.com/dashboard

Username: manderson@in-prepaid.com

Password: prepaid2015

FIS XNet - https://xnet.fisprepaid.com/index.cfm?pageid=b01&SCID=1

Xnet is where we set up the Client IDs for our Implementations as well as the Customer Service Tool (CSA) and FIS' reporting suite, it’s important to note this is what drives a handful of including: reporting, “Know Your Loader”, and pricing.

Partner Pass - https://partnerpass.pathward.com/Login.aspx

Partner Pass is the Pathward (bank). Partner Pass is used by our team to Submit the Third Party Application (TPA), Clear Exceptions, Submit Collateral and Submit Cases among other things.

To learn about the different Partner Pass Functions that we use Click Here

Arroweye - https://customerservice.arroweyesolutions.net/CS/Login

Arroweye is our Fulfillment Center,

Dash Portal - https://portal.dashsolutions.com/#/login

The Dash Portal is the client portal. The clients are set up in here

Salesforce https://dashsolutions.my.salesforce.com/

This is where all sales opportunities are entered and assigned to the Implementation Manager to work

Power BI https://app.powerbi.com/home?experience=power-bi

Reporting Tool

Zoho https://accounts.zoho.com/signin?servicename=AaaServer&serviceurl=%2Fhome

Billing Tool

Login - Go to Books (Under Finance) > Sales > Customers > New > Add Contact Name, Company Name, Email and Phone number then SAVE.

Groove

Ring Central

Open Corporates https://opencorporates.com/

Used for company verification, can create a login for free.

Concur https://us2.concursolutions.com/nui/signin

Expense Management System

Jira https://prepaidtechnologies.atlassian.net/servicedesk/customer/portals

There are two types of Jira Portal Requests:

Client issues - Order failed, reporting in the portal not working, VFA issues, etc.

Corporate issues - internal issues to applications or things that aren’t working.

KnowBe4 https://training.knowbe4.com/ui/login?logout=true

Security Trainings