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UMass Lowell Rewards Training Video

  • There are two types of reward products - Reloadable & Non reloadable.

  • There are currently 27 different reward subprograms so The Bible is going to be very helpful in determining which is best for your client.

  • All clients will use a Virtual Funding Account to load their cards

How do we make money on reward product?

  • For non-reloadable products we make money primarily through card fee’s, breakage, and interchange. Breakage is the money remaining on the card once it expires, typically 100% of that goes to Dash. Occasionally we will share breakage with the client.

  • For reloadable reward we make money through card fees, value load fees, cardholder fee’s, and interchange. Every reloadable reward product has either an in-activity fee or a monthly maintenance fee. Funds don’t expire on reloadable reward.

Non-reloadable Reward Products Basics:

  • Expiration ranges from 3 month - 24 month. The most commonly used is 12 month expiration

  • non-tokenized

  • no EMV or contactless cards available

  • Can be digital or physical

  • Max balance is typically $5,000 (1 subprogram has max balance of $10,000)

  • Most programs allow international transactions

  • No Cash Access

  • Cards are corporate funded and corporate owned

  • Cards & Carrier can be customized

  • we have 11 generic packages and 11 seasonal packages that clients can choose from

  • Cards can be generically embossed & registered (no cardholder information required)

  • www.card-support.com is the cardholder website

Reloadable Reward Products Basics:

  • Expiration ranges from 12 month - 36 month. The most commonly used is 24 month expiration

  • tokenized

  • no EMV or contactless cards available

  • Can be digital or physical

  • Max balance ranges from $10,000 - $100,000

  • Most programs allow international transactions

  • Most programs allow Cash Access

  • Cards are corporate funded and corporate owned

  • Majority of programs will be custom branded. There are currently 847 custom branded packages in the portal

  • we have 2 (question) generic packages for the customer to use

  • Must be registered to an individual (Name & Address required)

  • www.mydashcard.com is the cardholder website

Reward Sales Sheets

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