Reward Client Setup
- Casi Reily (Deactivated)
- Tiffany Rapp
Reward Overview_Training-20241017_103201-Meeting Recording.mp4 - Non Reloadable Reward Set Up Training Video.
IM Team - Weekly Troubleshooting & Training-20241104_094201-Meeting Recording.mp4 - Reloadable Reward Set Up Training video (first half)
UMass Lowell Rewards Training Video
There are two types of reward products - Reloadable & Non reloadable.
There are currently 27 different reward subprograms so The Bible is going to be very helpful in determining which is best for your client.
All clients will use a Virtual Funding Account to load their cards
How do we make money on reward product?
For non-reloadable products we make money primarily through card fee’s, breakage, and interchange. Breakage is the money remaining on the card once it expires, typically 100% of that goes to Dash. Occasionally we will share breakage with the client.
For reloadable reward we make money through card fees, value load fees, cardholder fee’s, and interchange. Every reloadable reward product has either an in-activity fee or a monthly maintenance fee. Funds don’t expire on reloadable reward.
Non-reloadable Reward Products Basics:
Expiration ranges from 3 month - 24 month. The most commonly used is 12 month expiration
non-tokenized
no EMV or contactless cards available
Can be digital or physical
Max balance is typically $5,000 (1 subprogram has max balance of $10,000)
Most programs allow international transactions
No Cash Access
Cards are corporate funded and corporate owned
Cards & Carrier can be customized
we have 11 generic packages and 11 seasonal packages that clients can choose from
Cards can be generically embossed & registered (no cardholder information required)
www.card-support.com is the cardholder website
Reloadable Reward Products Basics:
Expiration ranges from 12 month - 36 month. The most commonly used is 24 month expiration
tokenized
no EMV or contactless cards available
Can be digital or physical
Max balance ranges from $10,000 - $100,000
Most programs allow international transactions
Most programs allow Cash Access
Cards are corporate funded and corporate owned
Majority of programs will be custom branded. There are currently 847 custom branded packages in the portal
we have 2 generic packages for the customer to use
Must be registered to an individual (Name & Address required)
www.mydashcard.com is the cardholder website
Reward Sales Sheets
