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Instead of manually initiating a bank transfer each time to fund your account, Administrators will be able to enable the Auto-Reload feature to automatically initiate an ACH once a threshold balance is met. 

To enable the Automatic Reload feature on the desktop: 

  1. Login to your Lowe's PreLoad account.
  2. Select COMPANY VAULT from your menu options.
  3. Select the Edit icon that appears under the disabled Auto-Reload feature (will be listed beside your current Company Vault balance and your Primary Bank).
  4. Select the Enabled checkbox.
  5. Enter the Company Vault threshold amount that will trigger the bank transfer.
  6. Enter your desired transfer amount
  7. Select Set Auto Reload.


To enable the Auto Reload feature on your iPhone or Android: 

  1. Login to your Lowe’s PreLoad mobile application.
  2. Select COMPANY VAULT from your menu options.
  3. Select the Automatic Reload icon that appears underneath your Company Vault balance.
  4. Select the Perform Reloads icon.
  5. Select the bank that you would like the Auto Reload to transfer the funds from.
  6. Enter the Company Vault threshold amount that will trigger the bank transfer.
  7. Enter your desired transfer amount.
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