Lowe's PreLoad Documentation

Can I apply for Lowe's PreLoad if I am not a Business Owner?

Can I apply for Lowe's PreLoad if I am not a US Citizen?

How can I access Lowe's PreLoad from my computer?

How do I schedule a live demo?

How do I sign up for a Lowe's PreLoad account?

I’m in Manual Review, what’s next?

What constitutes as a valid address when entering my Business/Personal information?

What do I do when my Lowe's PreLoad card arrives?

What is Lowe’s PreLoad?

Where can I download the Lowe's PreLoad App?

Why do you require my personal information?

Can I change a user's status?

Can I export a transaction history report?

How do I add an Authorized User?

How do I check card balances and view my transaction history?

How do I create category tags?

How do I set a monthly allowance?

How do I set notification preferences?

How do I tag transactions?

How do I update my password?

How do I update my phone number & email?

How do I add funds to an Employee's Card?

How do I fund my Lowe's PreLoad account?

How do I move funds to my Lowe's PreLoad card?

How do I remove funds from my Lowe's PreLoad account?

How do I remove money from my own card or another user's card?

What is AUTO-RELOAD?

What is the Company Vault?

Can I let other people use my card?

Can I use my Lowe's PreLoad card online?

How do I get my 5% back on purchases?

How do I track my spending or see my remaining balance?

How do I use the in-store card (barcode)?

Is my card a credit card or a debit card?

Purchase Returns with your Lowe's PreLoad card

What if I do not have enough funds available to make my purchase?

Where and How can I use the PreLoad Card?

I did not receive my 5% Statement Credit

I do not see my transferred funds in my vault or on my card

I have not received my Lowe’s PreLoad card yet

I need to dispute an unauthorized transaction.

I returned a purchase, but it's not showing up on my Lowe’s PreLoad account

My account and/or card is suspended

My card has been misplaced, lost, or stolen. What should I do?

My Credit/Debit card load is declining

Contact Support