I did not receive my 5% Statement Credit

The 5% statement credit* will be applied to your Lowe’s PreLoad Vault on the 15th of the following month. For example, all settled purchases made in March will be reflected in your account on April 15th     .

*Please note that some transactions may take a few days to settle and therefore may not appear until the following month’s Statement Credit.

A history of statement credits is visible in the Company Vault section of your Lowe’s PreLoad account.

If you have any additional questions on your 5% Statement Credit please connect with our Support team 1-855-515-5214 or support@lowespreload.com