Login to your Lowe's PreLoad app. You can log in using your mobile app or through your desktop.
- Select Settings from the menu-bar.
- Select Change Password.
- Input your Old Password. Then input your New Password. Confirm the New Password. Select Submit.
- A pop-up will appear confirming your password update. Select OK.
Your Password has now been updated.
*If your password did not reset successfully please contact support@lowespreload.com
PRO TIP: If you attempt to log in unsuccessfully too many times you will be locked out of your account for approximately one hour.