Fuego Onboarding- PHASE ONE

Fuego issues EWA payments to their customers' employees and will continuously add new customers. Fuego orders physical and digital cards and loads cards via v1 API.

Fuego DOS Client Folder

Account Manager/CSM

• Andy Allen, Account Manager

• Mark Cain, Client Success Manager

Contacts

• Fiona Meldrum, fiona.meldrum@fourth.com

• Lazar Gramatikov, lazar.gramatikov@fourth.com

• Jennifer Specht, jennifer.specht@fourth.com

Phase One Program Setup

• Program Recap for Fuego Phase One

• Payroll Plus No PIN, custom Fuego package (Visa Payroll Plus - No PIN Fee - Personalized)

  • Subprogram ID 329773

  • Package ID 20156

  • Digital Package ID 18130

• Client Portal Setup- Program Details

  • Use Ybarra Franchising Gringos, Ybarra Franchising Jimmy Changas as examples in client portal

  • Use Fuego’s customer’s name and Fuego’s business and contact information. We will not be collecting agreements on each customer.

  • Select Fuego Master PT Virtual

  • Select below configurations:

    • Can Order Physical Cards

    • Can Order Digital Cards

    • Allow Client to Order/Load at one time

    • Can Order Digital Card for Physical Card

    • Return TinyURL in API

• All EWA customers will use Fuego Master PT Virtual Account for funding

  • No TPA required for EWA only clients. All client IDs should be added to Fuego client entry in Partner Pass.

• Add Fuego card art to each customer program. Instructions below.

1. After customer is set up, pull up customer in client portal.

2. Click Configure under Actions

3. Select Card Image tab

4. Add Fuego custom card image as Physical Dashboard Card Design, Digital Dashboard Card Design, Physical Manage Card Design, and Digital Manage Card Design.

   1. Card Image is saved in Fuego’s DOS Client Folder and linked above. Document name is fuego digital card v2.

5. Click Save button

• Customers will not have client portal users

• Send below IDs once program setup is complete. Include IDs in Fuego’s customer onboarding form and email to fiona.meldrum@fourth.com and amber.sigman@fourth.com.

  • cpId/rowId= Program ID

  • fundingId= Virtual ID

  • customerId= Customer ID

    • Use Inspect to find Customer ID

    •  

      Open

      

       

  • Fuego’s customer onboarding form below

    • Virtual ID (funding ID), Virtual Account Routing Number, and Virtual Account Number will be the same for all phase one EWA only customers

    • Program ID (not personalized) will not be completed for phase one EWA only customers